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BDC Services
bdc services

Direct 2 Dealer Marketing’s U.S. based inbound call center allows you to provide 24/7 live agents for your customers and prospects so you never miss a sales opportunity.

Inbound Calls

Our BDC provides an on-demand call center specific to your campaigns. We ensure a consistent customer experience that yields the best results.
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Outbound Calls

Great marketing campaigns are driven by great customer experiences.
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Portrait of customer service operator talking on phone in the office.
Portrait of customer service operator talking on phone in the office.

Direct 2 Dealer Marketing’s U.S. based inbound call center allows you to provide 24/7 live agents for your customers and prospects so you never miss a sales opportunity.

Inbound Calls

Analyze your strengths and weaknesses with help from your mail company and focus on what you do best. If you have a strong BDC or a sales staff that’s great on the phone, go with a lead-generation type of mailer. If you want to create excitement and showroom traffic, then an event piece with a giveaway often works best.

Outbound Calls

Analyze your strengths and weaknesses with help from your mail company and focus on what you do best. If you have a strong BDC or a sales staff that’s great on the phone, go with a lead-generation type of mailer. If you want to create excitement and showroom traffic, then an event piece with a giveaway often works best.

After Hours

Analyze your strengths and weaknesses with help from your mail company and focus on what you do best. If you have a strong BDC or a sales staff that’s great on the phone, go with a lead-generation type of mailer. If you want to create excitement and showroom traffic, then an event piece with a giveaway often works best.

We distinguish ourselves by focusing on niche campaigns

We invest in the most effective systems and hire specialized talent to optimize targeted campaign performance. Our unique approach enables our agents to streamline tasks, constantly improving and producing measurably higher results over time.

What makes us different
100% US based

We also have bi-lingual staff for specific campaigns.

Scalable

We currently process several thousand calls a day and are scalable for increased volume.

Compliant

Our processes and scripts have been vetted by Hudson and Cook, LLP.

CRM Compatible

Emails or posts are in the required formats for every major CRM in the automotive industry.

ADAPTIVE

We can adapt scripts for your company’s needs or create new scripts specifically for you.

Contact us today for a free phone consultation!

LET US HELP YOU MANAGE YOUR CAMPAIGNS AND PROGRAMS

The Direct 2 Dealer staff has worked on award-winning creative campaigns for some of the largest automotive dealerships in the U.S.

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